Returns & Exchanges

At KBS Golf Shafts, we are committed to your performance on the course and offer a 30-day return policy for unused, uninstalled products in their original packaging. Please note that custom-built shafts and personalized gear are final sale and not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Gear

  Securely pack the uninstalled shafts in their original shipping tube or an equivalent protective box to prevent damage during transit.

• 3.
  Ship to KBS

  Affix the provided return label or ship via your preferred carrier to our distribution center, ensuring the RMA number is clearly marked on the outside.

• 4.
  Inspection and Refund

  Once our technicians verify the items are in new condition, we will process your refund to the original payment method within 5-7 business days.